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Legal

Refund Policy

Last updated: September 25, 2026

Draft policy aligned with current Stripe billing behaviour. Counsel should review before launch, especially for Canada and Australia consumer-law exposure. See also Terms of Service.

Overview

VersIQuote is a B2B software subscription. This Refund Policy explains trials, cancellations, and when refunds may apply. It supplements our Terms of Service.

Free trial

New accounts receive a 14-day free trial. No credit card is required to start the trial. If you do not subscribe before the trial ends, access to paid features ends when the trial expires. There is no charge to cancel during the trial.

Subscriptions (monthly and yearly)

Paid plans may be billed monthly or yearly in USD, as shown at checkout. Subscriptions renew automatically unless you cancel. You may cancel at any time from billing settings or by contacting support@fabshop.app. Cancellation takes effect at the end of the current billing period — you keep access until then.

Refunds

We do not offer refunds for partial billing periods (monthly or yearly) after a charge has been processed, except where required by applicable law or at our sole discretion (for example, duplicate charges or clear billing errors). If you believe you were charged in error, contact support@fabshop.app within 14 days of the charge and include your account email and invoice or receipt details.

Chargebacks

Please contact us before initiating a chargeback with your bank or card issuer so we can help resolve the issue. Unresolved chargebacks may result in account suspension.

How to request help

Email support@fabshop.app. We aim to respond within a few business days.

Changes

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Material changes will be handled as described in our Terms of Service.

Billing questions?

Contact support@fabshop.app